I'm Brooke, the Office manager. How can I help you today?
My primary goal is to make your visit work completely to your satisfaction and seamlessly for you.
I oversee the day to day running of the office from scheduling to making sure you have what you need to be seen in our office . I may even be the one answering your phone call.
I manage your statements after your visit to our office. I also make sure your accounts and statements are correct at all times.
A very gentle reminder here that all co pays and deductibles are due at the time of service. This will facilitate your clinic visit and make your experience a smoother one.
Hi I'm Nina.
I'm the Administrative Supervisor in the front office, making sure that your Insurance eligibility is what it needs to be. We make sure that our office can accept your Insurance and we verify your deductible amount and any co pays and co Insurance that you may have.
I also make sure that any payments you make get posted correctly into your account. My #1 goal is to ensure that we set you up appropriately for each and every appointment you may have with both the counselor and the Psychiatrist. If you have a problem with any pf your paperwork upfront, please let me know and we will take care of it! Your complete satisfaction is our job!
The Office Manager Rules
I am usually the first smiling face you'll meet at our office, ready to check you in and - yes, take your co pays and deductibles! My primary job is your complete satisfaction at the end of each visit with the doctor or therapist, from the moment you step in our office. I will help to schedule your appointments too. Requests for excuse from work or school, old records or to forward medical records go through me.
I help check your insurance eligibility when you are a new patient
I will take your phone calls and direct them to the right person so you can find the answers that you need.
Pharmaceutical Reps: will need to schedule their appointments with the Dr through me. She is available to sign for samples only in between patients daily but for any detailed product discussion, please schedule an appointment.
Hello. I'm Ashley!
I am usually the last port of call at our office, ready to check you out and make your follow up appointments. I may sometimes help check you in.
I will help schedule your new patient appointments too. I help with work and school excuses as well
I also help check your insurance eligibility when you are a new patient.
I take your phone calls and direct them to the right person so you can find the answers that you need.
Have you had a good visit with the doctor or the therapist? Your complete satisfaction is my joy at the end of each visit here .